Is there enough parking space at the BELvue?
Yes, across from the museum on Place des Palais, but also on Grand Sablon/ Grote Zavel, parking Albertine/ Albertina (Rue des Soles/Stuiversstraat), Place du Trône/ Troonplein and Rue Ducale/ Hertogstraat, you will find plenty of parking space. There is a charge for these parking spaces.
Can we eat in the restaurant without visiting the museum?
Yes, it' s possible to eat in the restaurant without visiting the museum.
Do I need to make reservations for the restaurant?
For groups of 10 or more, please book through the restaurant's website.
Are there lockers for visitors?
There are lockers with a code, but not for large luggage.
Can I visit the Royal Palace via the BELvue?
No, you can only visit the Royal Palace through the entrance of the Royal Palace itself, which is only open to the public after the National Holiday on the 21st of July until the end of August/beginning of September.
Is the museum accessible to visitors with disabilities?
Yes, these visitors have access to the museum via the garden and the lift.
Are animals allowed inside the museum?
Only dogs that accompany the visually impaired are allowed into the museum.
At what time does the restaurant close?
You can find their opening hours on their website: www.lesfilles.be.
Can I leave my buggy at the reception?
Yes, this is certainly possible. However, BELvue is not responsible for theft or damage.
Is the BELvue free on Sundays?
Nee. Sinds januari 2018 is het BELvue echter gratis elke woensdagnamiddag vanaf 14.00 uur.
Is there a cloakroom?
Yes, we have a cloakroom with secure lockers. We are not responsible for items that are not in these lockers. Please note that the cloakroom is not large enough to store suitcases. There is also a (different, separate) cloakroom available for class visits.
Is there a picnic area?
There is no lunch area in the BELvue. If available, you can book a room in the BIP - Info Plein Brussels ( across from the BELvue). - Reservation: [email protected] - Price: €0,50/student. If the weather allows it, you can also take the opportunity to have lunch in the Warande Park across from the BELvue.
Is the BELvue the beer museum?
No ;-) ! Located in the heart of Brussels, the BELvue is both the museum of Belgium and its history and a centre for democracy.
Is the BELvue the museum of the Dynasty?
No ;-) ! Since the 21st of July 2016, the BELvue museum has a brand new (non-chronological) thematic trail on Belgium and its history. This permanent exhibition reveals seven current social themes (democracy, prosperity, solidarity, pluralism, migration, language and Europe) through which you first explore the current perspective and then the historical context. In the corridors, you will find a gallery of objects, exhibited in chronological order, which represent the material memory of Belgium. This new exhibition therefore differs from the old set-up in both presentation and content. More information on the content of the exhibition: www.belvue.be/en/activity/main.
- When I visit the BELvue, do I also have automatic access to the Coudenberg site?
Can I bring my children to the BELvue for an educational game and pick them up later?
No, that is not the intention. When you come to the BELvue with children, you should supervise the children yourself during the educational games. We do not have supervisors or guides.
How long does a visit to the BELvue take?
The duration depends on your own rhythm, but the average duration of a visit is about one and a half hours. Combined with the Coudenberg, you should count on about two and a half hours.
I am a teacher, can I come to the museum before my visit with my class to prepare?
Yes, we strongly recommend it. Admission is free for teachers on presentation of their teacher's card.
- I would like to visit the BELvue with children, what can I do?
I would like to take my class to the BELvue, what can I do?
The museum has developed a rich and original educational offer, adapted to all ages and types of education: independent tours, free visits, guided tours, audio guide, workshops,... Discover the full offer.
I would like to visit the BELvue with my class in French (FLE) or Dutch (NT2), what can I do?
We recommend either a guided tour (some of our partners are specialised in these target groups and work on an adapted content of the tour according to the requests) or an adapted version of "The tour of the BELvue". Our FLE (French for non-native speakers) version of "The tour of the BELvue" is accessible to pupils with a minimum level of A2.1 (European reference framework). The NT2 version of the tour is accessible from level 2.1. For beginners levels (below 2.1) you can even offer the adapted version of "On the road with Zeno" to groups of adults.
I would like to go to the BELvue with newcomers, what can I do?
Museum visits for groups of adult newcomers: We recommend either a guided tour (some of our partners are specialised in this target group and elaborate the content of the tour according to their requirements), or you prepare an adapted visit yourself according to your group.
Visit adapted to groups of newcomers: Online booking at www.belvue.be is required.
Group NL: OKAN (school) -> "On the road with Zeno" for OKAN.
Group FR: we have not developed a specific offer, so please consult the usual offer.
- I would like to come to the BELvue with my group, what can I do?
Can I book a Democracity or other workshop with my class on any date during the school year?
Yes, this is possible. In the month of May preceding the new school year, the dates of the various workshops that are organised on fixed days are fixed and published on our website. You are always kept informed via our newsletter. You can then consult the dates on the page of the desired workshop and, if desired, book it via the "Education" section. There is also a more flexible formula, such as a half-day Democracity in the BELvue without a visit to the parliament. You can request this via the request form on our website. We also offer some of our workshops on request, for which you can submit the same request form on our website at any time of the school year.
Can I book a workshop for two classes on the same day?
Yes, this is possible but depends on the availability of our venues and our animators.
How long will it take to receive the videos for "Reporters of Democracy"?
We will do our utmost to send it to you as soon as possible. You can count on two to fourteen days. You will then receive a link that gives you access to the reports.
- I want to come with a class that has more than 24 pupils. What can I do?
I am ill on the day I booked a workshop. What can I do?
You must provide a substitute teacher to accompany the class. If the class does not come, you risk an administrative cost of 250€.
On the day of the workshop, there is a public transport strike. What can I do?
Together with you, we will try to find another date for the workshop to take place. In the worst case, no alternative can be found and the workshop will not take place. As this is a case of force majeure, no administrative costs will be charged.
Can I use a caterer of my choice?
No, the museum works with a list of eight partner caterers.
Can I use the service provider (technical, security, reception, decoration, etc.) that I want?
Yes, the museum can recommend partners who are familiar with our spaces and restrictions.
Can I only rent the garden?
No, the garden can only be rented as an option with the Atrium.
Can I rent the Atrium during the day?
The Atrium can be rented on Mondays during the daytime only. For the other days it can be rented after the museum is closed, from 6pm on weekdays and 7pm on weekends.
Can I have a dance party in the Atrium?
No, the floor is too fragile for that.
Do you have technical equipment?
We provide you with a screen, a beamer/projector, a pitcher and two microphones. You must bring or hire specific audiovisual equipment.
Do you have catering equipment?
No, the catering equipment (tables, crockery, tablecloths, etc.) must be hired from the caterer.
Do you provide staff during the events?
A member of staff will be present throughout your event to ensure that everything runs smoothly. If you need staff for the cloakroom, reception or others, you can organise this through the caterer.
Is the permanent exhibition of the museum accessible to my guests?
Yes, when you rent the Atrium, you privatise the museum and the permanent exhibition is accessible to your guests. A guide can be booked through one of our partner guide organisations.
What is the capacity of the Atrium?
100 people for seated events (conferences or dinners), 150 people for a walking dinner and 200 for a reception.
What is the capacity of the Borgendael Salon?
25 people for a meeting, 40 for a seated meal, 50 for a conference and 75 for a reception.
What is the capacity of the meeting rooms?
Per room 20 people for a meeting, 30 for a seated meal, 45 for a conference and 50 for a reception.
What is the capacity of the Coudenberg archaeological site?
200 people for a walking dinner or reception.
Do you have parking spaces?
The BELvue does not have a parking, but there are several public parking lots in the area of the museum: www.bruxellesmobilite.irisnet.be/.
What is the purpose of the income from renting out the halls?
All income from hall rental is allocated to the BELvue citizenship education projects. More information can be found here: www.belvue.be/en/education.
Is it possible to organise an artistic performance during my event?
It is certainly possible to organise an artistic performance during your event (musical ensemble, dancers, performers...), while respecting the integrity of the building and the collections and taking into account the time limits for assembly/disassembly.
Is there a time limit for the end of my event?
Yes, guests must have left the building by 1am at the latest.
I have booked the garden as an option at the Atrium. In case of bad weather, until when can I cancel?
In consultation with the caterer, you can decide at the last minute whether or not to use the garden. We will only charge for the garden if it is actually used.
Are the toilets cleaned before my event? Can this also be done during the event?
Yes, the toilets are cleaned when the museum closes so that they are clean for your event. If you would like the toilets to be cleaned during your event, we can arrange staff to do this. A quote will then be provided according to your requirements.
Is it possible to organise part of my event at the BELvue and part at the Coudenberg?
It is perfectly possible to organise a reception or a guided tour in the Coudenberg, as a complement to an event in the Atrium, for example.
Can I organise a reception with food at the Coudenberg?
Yes, but to protect the archaeological site it is not possible to serve hot food.
What are the terms of payment?
A 75% deposit is required upon signing the contract. The remaining 25% will be invoiced after the event.
Is it possible to place an option on the rooms?
Yes, a one-month option is possible and free of charge.
Can I access the Atrium during the day to set up and/or break down my event?
No, the assembly/disassembly must be planned just before/after the event, as the Atrium is used by the restaurant and museum shop during the day.
Are the meeting rooms of the BELvue and the Borgendael Salon available for rent throughout the year?
These rooms are available for hire when not being used for temporary exhibitions. The schedule can be consulted at the museum secretariat.
Is it possible to have a wedding or family celebration at the museum?
Ja, in de avond, wanneer het museum gesloten is voor het publiek.
Is it possible to play music in the garden?
Yes, until 10pm.
Are there any restrictions on what can be served in the museum?
Yes, no fish and shellfish, fried or other special smelling dishes may be prepared in the BELvue museum. This is to prevent the smells from lingering in the BELvue museum.
What are the constraints with regard to the preservation of the BELvue?
In order to keep the BELvue in good condition, it is forbidden to :
- smoke or use candles in the building's premises or halls
- use highly inflammable or cryogenic products
- drill, hang or stick anything in/on the walls or floors
- bring food and drink into the exhibition halls or museum rooms and corridors