FAQ

Yes, across from the museum on Place des Palais, but also on Grand Sablon/ Grote Zavel, parking Albertine/ Albertina (Rue des Soles/Stuiversstraat), Place du Trône/ Troonplein and Rue Ducale/ Hertogstraat, you will find plenty of parking space. There is a charge for these parking spaces.

Yes, it' s possible to eat in the restaurant without visiting the museum.

For groups of 10 or more, please book through the restaurant's website.

There are lockers with a code, but not for large luggage.

No, you can only visit the Royal Palace through the entrance of the Royal Palace itself, which is only open to the public after the National Holiday on the 21st of July until the end of August/beginning of September.

Yes, these visitors have access to the museum via the garden and the lift.

Only dogs that accompany the visually impaired are allowed into the museum.

You can find their opening hours on their website: www.lesfilles.be.

Yes, this is certainly possible. However, BELvue is not responsible for theft or damage.

Nee. Sinds januari 2018 is het BELvue echter gratis elke woensdagnamiddag vanaf 14.00 uur.

Yes, we have a cloakroom with secure lockers. We are not responsible for items that are not in these lockers. Please note that the cloakroom is not large enough to store suitcases. There is also a (different, separate) cloakroom available for class visits.

There is no lunch area in the BELvue. If available, you can book a room in the BIP - Info Plein Brussels ( across from the BELvue). - Reservation: [email protected] - Price: €0,50/student. If the weather allows it, you can also take the opportunity to have lunch in the Warande Park across from the BELvue.

No ;-) ! Located in the heart of Brussels, the BELvue is both the museum of Belgium and its history and a centre for democracy.

No ;-) ! Since the 21st of July 2016, the BELvue museum has a brand new (non-chronological) thematic trail on Belgium and its history. This permanent exhibition reveals seven current social themes (democracy, prosperity, solidarity, pluralism, migration, language and Europe) through which you first explore the current perspective and then the historical context. In the corridors, you will find a gallery of objects, exhibited in chronological order, which represent the material memory of Belgium. This new exhibition therefore differs from the old set-up in both presentation and content. More information on the content of the exhibition: www.belvue.be/en/activity/main.

The entrance to the Coudenberg is in the BELvue, but the ticket must be paid separately at the BELvue/Coudenberg reception. You will find an overview of the rates under "Prepare a visit" for a combined visit, rates for the Coudenberg only on https://coudenberg.brussels/en.

No, that is not the intention. When you come to the BELvue with children, you should supervise the children yourself during the educational games. We do not have supervisors or guides.

The duration depends on your own rhythm, but the average duration of a visit is about one and a half hours. Combined with the Coudenberg, you should count on about two and a half hours.

Yes, we strongly recommend it. Admission is free for teachers on presentation of their teacher's card.

Various educational games are available for children aged 3 to 12, in four different languages (NL, FR, EN & DE). Discover "Mimi & Momo", "I'm the Minister!", "On the road with Zeno" and many more. These games are available at the reception desk at €1/child/game. Reservation required.

The museum has developed a rich and original educational offer, adapted to all ages and types of education: independent tours, free visits, guided tours, audio guide, workshops,... Discover the full offer.

We recommend either a guided tour (some of our partners are specialised in these target groups and work on an adapted content of the tour according to the requests) or an adapted version of "The tour of the BELvue". Our FLE (French for non-native speakers) version of "The tour of the BELvue" is accessible to pupils with a minimum level of A2.1 (European reference framework). The NT2 version of the tour is accessible from level 2.1. For beginners levels (below 2.1) you can even offer the adapted version of "On the road with Zeno" to groups of adults.

Museum visits for groups of adult newcomers: We recommend either a guided tour (some of our partners are specialised in this target group and elaborate the content of the tour according to their requirements), or you prepare an adapted visit yourself according to your group.

Visit adapted to groups of newcomers: Online booking at www.belvue.be is required.
Group NL: OKAN (school) -> "On the road with Zeno" for OKAN.
Group FR: we have not developed a specific offer, so please consult the usual offer.

Self-guided tour, without guide: online booking at www.belvue.be required. Guided tours are available on request through a partner guide association. Groups should contact a guide association directly, who will then make their own reservation with the BELvue.

Yes, this is possible. In the month of May preceding the new school year, the dates of the various workshops that are organised on fixed days are fixed and published on our website. You are always kept informed via our newsletter. You can then consult the dates on the page of the desired workshop and, if desired, book it via the "Education" section. There is also a more flexible formula, such as a half-day Democracity in the BELvue without a visit to the parliament. You can request this via the request form on our website. We also offer some of our workshops on request, for which you can submit the same request form on our website at any time of the school year.

Yes, this is possible but depends on the availability of our venues and our animators.

We will do our utmost to send it to you as soon as possible. You can count on two to fourteen days. You will then receive a link that gives you access to the reports.

Some workshops are really limited to 24 students due to logistical circumstances. Therefore we ask you to contact [email protected]. In some cases we can still accept a few extra students, in other cases we ask you to split up the group and to reserve two workshops.

You must provide a substitute teacher to accompany the class. If the class does not come, you risk an administrative cost of 250€.

Together with you, we will try to find another date for the workshop to take place. In the worst case, no alternative can be found and the workshop will not take place. As this is a case of force majeure, no administrative costs will be charged.

No, the museum works with a list of eight partner caterers.

Yes, the museum can recommend partners who are familiar with our spaces and restrictions.

No, the garden can only be rented as an option with the Atrium.

The Atrium can be rented on Mondays during the daytime only. For the other days it can be rented after the museum is closed, from 6pm on weekdays and 7pm on weekends.

No, the floor is too fragile for that.

We provide you with a screen, a beamer/projector, a pitcher and two microphones. You must bring or hire specific audiovisual equipment.

No, the catering equipment (tables, crockery, tablecloths, etc.) must be hired from the caterer.

A member of staff will be present throughout your event to ensure that everything runs smoothly. If you need staff for the cloakroom, reception or others, you can organise this through the caterer.

Yes, when you rent the Atrium, you privatise the museum and the permanent exhibition is accessible to your guests. A guide can be booked through one of our partner guide organisations.

100 people for seated events (conferences or dinners), 150 people for a walking dinner and 200 for a reception.

25 people for a meeting, 40 for a seated meal, 50 for a conference and 75 for a reception.

Per room 20 people for a meeting, 30 for a seated meal, 45 for a conference and 50 for a reception.

200 people for a walking dinner or reception.

The BELvue does not have a parking, but there are several public parking lots in the area of the museum: www.bruxellesmobilite.irisnet.be/.

All income from hall rental is allocated to the BELvue citizenship education projects. More information can be found here: www.belvue.be/en/education.

It is certainly possible to organise an artistic performance during your event (musical ensemble, dancers, performers...), while respecting the integrity of the building and the collections and taking into account the time limits for assembly/disassembly.

Yes, guests must have left the building by 1am at the latest.

In consultation with the caterer, you can decide at the last minute whether or not to use the garden. We will only charge for the garden if it is actually used.

Yes, the toilets are cleaned when the museum closes so that they are clean for your event. If you would like the toilets to be cleaned during your event, we can arrange staff to do this. A quote will then be provided according to your requirements.

It is perfectly possible to organise a reception or a guided tour in the Coudenberg, as a complement to an event in the Atrium, for example.

Yes, but to protect the archaeological site it is not possible to serve hot food.

A 75% deposit is required upon signing the contract. The remaining 25% will be invoiced after the event.

Yes, a one-month option is possible and free of charge.

No, the assembly/disassembly must be planned just before/after the event, as the Atrium is used by the restaurant and museum shop during the day.

These rooms are available for hire when not being used for temporary exhibitions. The schedule can be consulted at the museum secretariat.

Ja, in de avond, wanneer het museum gesloten is voor het publiek.

Yes, until 10pm.

Yes, no fish and shellfish, fried or other special smelling dishes may be prepared in the BELvue museum. This is to prevent the smells from lingering in the BELvue museum.

In order to keep the BELvue in good condition, it is forbidden to :
- smoke or use candles in the building's premises or halls
- use highly inflammable or cryogenic products
- drill, hang or stick anything in/on the walls or floors
- bring food and drink into the exhibition halls or museum rooms and corridors