FAQ

Yes, this is certainly possible. However, the BELvue museum is not responsible for theft or damage. 

No. However, since January 2018, the BELvue museum is free every Wednesday afternoon from 2pm.

Yes, we have a cloakroom with secure lockers. We are not responsible for items that are not in these lockers. Please note that the cloakroom is not big enough to store suitcases. There is also a (different, separate) cloakroom available for class visits.

There is no lunch area in the BELvue. If available, you can reserve a room in the BIP - Info Plein Brussels ( across from the BELvue). - Reservation: [email protected]russels - Price: €0,50/student. If the weather allows it, you can also take the opportunity to have lunch in the Warande Park across from the BELvue.

Yes, across from the museum on Place des Palais, but also on Grand Sablon, parking Albertine (Rue des Sols), Place du Trône and Rue Ducale, you will find plenty of parking space. These parking spaces are charged for. 

Yes, that is possible. You can eat in the restaurant without visiting the museum. 

For groups of 10 or more, please book via the restaurant's website: www.lesfilles.be. Please note that the website is only available in Dutch and French. 

No, you can only visit the Royal Palace through the entrance of the Royal Palace itself, which is only open to the public after the National Holiday on 21 July until the end of August/beginning of September.

Yes, these visitors have access to the museum via the garden and the lift.

Only dogs that accompany the visually impaired are allowed into the museum.

You can check the opening hours of the restaurant on their website: www.lesfilles.be. 

There are lockers with a code, but not for large luggage.

No ;-) ! Since 21 July 2016, the BELvue museum has a brand new (non-chronological) thematic trail on Belgium and its history. This permanent exhibition reveals seven current social themes (democracy, prosperity, solidarity, pluralism, migration, language and Europe) through which you first explore the current perspective and then the historical context. In the corridors, you will find a gallery of objects, exhibited in chronological order, which represent the material memory of Belgium. This new exhibition therefore differs from the old set-up in both presentation and content. For more information on the content of the exhibition: www.belvue.be/en/activity/main. 

No ;-) ! The BELvue museum, located in the heart of Brussels, is both the museum of Belgium and its history and a centre for democracy.

The entrance to the Coudenberg is located at the BELvue museum, but the ticket must be paid separately at the BELvue museum/Coudenberg reception desk. You will find an overview of the rates under "Plan your visit" for a combined visit, rates for the Coudenberg only on https://coudenberg.brussels/en. 

No, that is not the intention. When you come to the BELvue museum with children, you are supposed to supervise the children yourself during the educational game. We do not have supervisors or guides.

The duration depends on your own rhythm, but the average duration of a visit is about one and a half hours. Combined with the Coudenberg, you should count on about two and a half hours.

Yes, we strongly recommend it. Admission is free for teachers on presentation of their teacher's card.

We recommend either a guided tour (some of our partners are specialised in these target groups and work on an adapted content of the tour according to the requests) or an adapted version of "Tour du BELvue". Our FLE (French for non-native speakers) version of "Tour du BELvue" is accessible to pupils with a minimum level of A2.1 (European reference framework). The NT2 version of the Tour is accessible from level 2.1. For beginners levels (below 2.1), you can even offer the adapted version to groups of adults.

There are several game trails available for children aged 3 to 12, in four different languages (NL, FR, EN & DE). Discover "Mimi & Momo", "I am the Minister!", "On the road with Zeno" and many more. These educational games are available for €1/child/game with an online reservation. 

The museum has developed a rich and original educational offer, adapted to all ages and types of education: independent tours, free visits, guided tours, audio guide, workshops, etc. Discover the complete offer at www.belvue.be/en/education.

Self-guided tour, without guide: online booking at www.belvue.be is required.
Guided tours available on request through a partner guide association: www.belvue.be/en/activities/musee/guided-tours
Groups should contact a guide association directly, who will then make their own reservation with the BELvue museum. 

Yes, this is possible but depends on the availability of our venues and our animators.

We will do our utmost to send them as soon as possible. You can count on between two and fourteen days. The videos will be sent to you by e-mail within fourteen days.

Some workshops are really limited to 24 pupils due to logistical circumstances. Therefore we ask you to contact [email protected]. In some cases we can still accept a few extra pupils, in other cases we will ask you to split the group and reserve two workshops. 

You must provide a substitute teacher to accompany the class. If the class does not come, you risk an administrative cost of 250€.

Together, we will try to find another date for the workshop to take place. In the worst case, no alternative can be found and the workshop will not take place. As this is a case of force majeure, no administrative costs will be charged.

No, the museum works with a list of eight partner caterers.

Yes, the museum can recommend partners who are familiar with our spaces and restrictions.

No, the garden can only be rented as an option with the Atrium.

The Atrium can only be rented on Mondays during the day. For the other days it can be rented after the museum is closed, from 18h on weekdays and 19h on weekends.

No, the floor is too fragile for that. 

We provide you with a screen, a beamer/projector, a pitcher and two microphones. You must bring or hire specific audiovisual equipment.

No, the catering equipment (tables, crockery, tablecloths, etc.) must be hired from the caterer.

A member of staff will be present throughout your event to ensure that everything runs smoothly. If you need staff for the cloakroom, reception or others, you can organise this through the caterer.

Yes, when you rent the Atrium, you privatise the museum and the permanent exhibition is accessible to your guests. A guide can be booked through one of our partner guide organisations.

100 people for seated events (conferences or dinners), 150 people for a walking dinner and 200 for a reception.

25 people for a meeting, 40 for a seated meal, 50 for a conference and 75 for a reception.

Per room 20 people for a meeting, 30 for a seated meal, 45 for a conference and 50 for a reception.

200 people for a walking dinner or reception.

The BELvue museum does not have a private parking but there are several public parking lots in the area of the museum: https://mobilite-mobiliteit.brussels/en.

All income from hall rental is allocated to the BELvue citizenship education projects. More information can be found here: www.belvue.be/en/education.

It is certainly possible to organise an artistic performance during your event (musical ensemble, dancers, performers...), while respecting the integrity of the building and the collections and taking into account the time limits for assembly/disassembly. 

Yes, the guests must have left the building by 1 a.m. at the latest.

In consultation with the caterer, you can decide at the last minute whether or not to use the garden. We will only charge for the garden if it is actually used.

Yes, the toilets are cleaned when the museum closes so that they are clean for your event. 
If you would like the toilets to be cleaned during your event, we can arrange for the staff to do this. A quote will then be provided according to your requirements.

It is perfectly possible to organise a reception or a guided tour in the Coudenberg, as a complement to an event in the Atrium, for example.

Yes, but to protect the archaeological site it is not possible to serve hot food.

A down payment of 75% is required upon signing the contract. The remaining 25% will be invoiced afterwards.

Yes, a one-month option is possible and free of charge.

These rooms are available for rent when they are not used for temporary exhibitions. The schedule can be consulted at the museum secretariat.

Yes, in the evening, when the museum is closed to the public.

Yes, until 10pm.

Yes, no fish and shellfish, fried or other special smelling dishes may be prepared in the BELvue museum. This is to prevent the smells from lingering in the BELvue museum.

In order to keep the BELvue museum in good condition, it is forbidden to :

- smoke or use candles in the building's premises or halls
- Use highly inflammable or cryogenic products
- Drilling, hanging or sticking anything to the walls or floors.
- bring food and drinks into the exhibition halls or museum rooms and corridors